Privacy Policy

Last updated: January 2024

At Zenith Flare Storm Architecture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect

Personal Information:

• Name, email address, phone number, and mailing address
• Project details and architectural requirements
• Communication preferences
• Payment and billing information for our services

Non-Personal Information:

• Website usage data and analytics
• IP addresses and browser information
• Cookies and tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• Providing architectural design and consulting services
• Communicating about projects and service updates
• Processing payments and managing client accounts
• Improving our website and service offerings
• Complying with legal obligations and industry standards
• Marketing our services (with your consent)

Information Sharing

We may share your information with:

• Service Providers: Third-party contractors, consultants, and vendors who assist in our operations
• Legal Authorities: When required by law or to protect our rights and safety
• Business Partners: With your explicit consent for collaborative projects
• Professional Advisors: Lawyers, accountants, and other professional service providers

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data during transmission
• Secure servers and firewalls
• Access controls and employee training
• Regular security audits and updates
• Compliance with Canadian privacy laws (PIPEDA)

Cookies and Tracking

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage patterns
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences.

Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for data processing
• File a complaint with privacy authorities
• Opt-out of marketing communications

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain professional architectural records

Project-related information may be retained for up to 10 years as required by professional standards.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Updating the "Last Updated" date at the top of this policy